Bridgeport residents can log on to submit service requests or report a problem using the new QAlert technology or call via the City of Bridgeport’s CitiStat phone.

The City of Bridgeport has begun using QAlert, a citizen request management software system that allows residents to contact the City by email to submit a service request or report a problem, such as report a pothole, missed garbage, streetlight out, abandoned vehicle or request a recycling bin. You can access this email system here on the City’s web site. Or if you prefer you can phone weekdays 8:30 am - 5:00 pm at 203-576-1311.

All service requests and general information by phone or internet from citizens go into the QAlert system, which routes it to the appropriate department for follow-up and execution.   Citizens can request an e-mail of phone call notification once the request is made.

Residents also can access a City of Bridgeport Knowledge Database, where they can search for answers to commonly asked questions such as office hours, phone numbers, permit and licensing fees, where to pay a traffic ticket, how to obtain a birth certificate, or how to apply to become a Notary Public, etc.